Payments are not taken immediately, as we have to ensure we have secured the stock for your order. Once stock has been secured your payment will be taken.
Printing and Embroidery Limitations
Due to the different methods of printing onto clothing, each process has its benefits and limitations. We will always use the most economical processes to achieve your desired result. However, please appreciate that due to printing tolerances we cannot guarantee to match colours exactly but will always highlight any potential problems before we start printing.
Returns and Exchanges
We want you to be able to buy with confidence from Galaxy Football. Should you be unhappy with any part of your purchase or require a different size we will be happy to offer you an exchange or a refund. Any item should be returned within 14 days, in its original unused condition with labels intact. Please be aware that a card service charge will be deducted from your refund. If you have any questions please contact our team at : firstname.lastname@example.org
who will assign you a ‘Returns Authorisation Number’ which should be included in your return package. If you have ordered the wrong size please contact Customer Services to discuss other sizes available.We are unable to offer a free returns service and suggest you receive ‘proof of posting’ for any items returned – please return to this address:
Galaxy Football, 3 Town Road, Croston, Leyland, PR26 9RA.
Should you have any queries or want to discuss your returns, please contact a member of our Customer Service team at email@example.com. On receipt of your return, should the product be faulty we can arrange for an exchange or refund your payment.Unfortunately, we are unable to offer refunds or exchanges on any items that have been personalised with print or embroidery.
All orders are delivered by courier, APC. All parcels will require a signature on delivery, please bear this in mind when completing the delivery address for your order. The delivery charges only apply to UK mainland addresses, for other addresses and overseas orders we would be happy to quote, simply email your order to : firstname.lastname@example.org
and we will processes your order and advise on the delivery options. Timed deliveries and Saturday deliveries are available, but are subject to additional charges – please contact us for details.
Next Day Delivery
Next Day delivery isn't available if your order has to be personalized. I.E: needs Print or Embroidery adding.
Galaxy Football reserves the right to alter prices stated in event of manufacturers price increases, becoming effective. However, we would always notify you of any such changes before processing your order.